Question 1

What is the NWS Business Intelligence Engine?

Accepted Answer

The NWS Business Intelligence Engine is a proprietary diagnostics tool built by Novelty Web Solutions. It scans any business domain, evaluates response times, audits digital customer touchpoints, and generates a detailed operations score out of 100 with an exact monthly revenue leakage estimate.

Question 2

How does the engine calculate monthly revenue leakage?

Accepted Answer

The engine assesses missed call rates, speed-to-lead decay, manual follow-up friction, and average deal sizes across Caribbean and global benchmarks to calculate how much revenue escapes through unautomated operational gaps each month.

Question 3

What are the 5 pillars of the NWS Gap Scan?

Accepted Answer

The NWS Business Intelligence Engine evaluates five essential operational dimensions: 1) Lead Capture, 2) Speed to Lead, 3) Follow-up Automation, 4) Online Reputation, and 5) 24/7 Customer Access via AI Voice and Web agents.

Question 4

Is there any cost or commitment to run a Business Intelligence scan?

Accepted Answer

No. The Business Intelligence scan, operational score, gap analysis, and 72-hour action plan are completely free with zero credit card required.